Stop Managing Reviews. Start Running Your Restaurant.
OMMU handles the online busywork so you can stay on the floor.
You don't have time to stare at charts, decode reports, or spend your Sunday mornings replying to Google reviews. OMMU reads every review the moment it lands, replies to the everyday ones for you, and texts your phone the second something serious comes up — so you can step in before it becomes a problem. You just get a clear message that tells you what's going right and what to fix.
- Free 15-minute check-up
- No credit card needed
- Up and running in a day
- Cancel any time
No dashboards. No logins. Just a text when it matters.
This is the whole point of OMMU: you keep an eye on every restaurant without ever logging into anything or teaching your team new software. There's no portal and no password. Urgent problems come straight to your phone as a text, and one easy-to-read summary lands in your inbox every week. It works the way you already do.
A text when something's wrong
The second something serious happens — a safety worry, an angry customer, or a rival pulling people away — OMMU texts your phone right away. Nothing to open, nothing to log into.
One simple email each week
Every week you get a short, plain-English summary of how each restaurant is doing — written for you, not for an IT team. Read it in two minutes over your morning coffee.
What OMMU Does For You
Answers your everyday reviews
Set it and forget it. OMMU writes polite, real-sounding replies to your normal reviews, in your restaurant's own voice. You never have to type "Thanks for visiting!" again — and every customer still hears from you.
Tells you exactly what to fix
No more guessing. Instead of a vague "service is slow," OMMU reads between the lines and tells you the real problem in plain words — like "Your Tuesday night crew struggles when the manager isn't there," or "Takeaway orders are slowing the kitchen on Fridays at 6 PM."
Catches small problems before they grow
Like a smoke alarm for your restaurant. The moment something starts going wrong, OMMU texts your phone so your team can fix it in minutes — long before a small slip turns into a string of bad reviews.
🛡️ Texts you the second something serious happens
If a customer mentions an allergy, claims they got sick, or threatens to take it further, OMMU stops the automatic reply and texts your phone right away — so you can step in and handle it personally before it becomes a real problem.
🔕 No pointless pings
OMMU ignores the small stuff and only buzzes your phone when something actually matters. Your time and attention are precious, so it protects them.
Everything you need to know, on one page
No spreadsheets. No digging through websites. Once a week, OMMU turns thousands of customer comments into one short, easy email that tells you exactly where to put your attention next.
Which restaurant needs you first
A simple ranking of your restaurants from best to worst this week, so you know which one to visit before you even walk in the door.
Which shift is losing customers
It shows you exactly when things go wrong — whether it's the Saturday dinner rush getting overwhelmed, or the Tuesday late-night crew slipping when no manager's around.
When a rival is stealing your customers
If people start mentioning the restaurant down the street in your reviews, OMMU tells you — so you know right away if you're losing business to a competitor.
The reviewers who can really hurt you
A bad review from a big-name local reviewer can push you down in Google and cost you customers. OMMU spots these people and flags them so you can reply personally.
Proof the problem actually got fixed
Stop hoping things got better. When a complaint stops showing up in reviews, OMMU confirms it — so you know your team really sorted it out.
What your best restaurant does right
OMMU spots what makes your top restaurant great — fast service, the dishes people love — so you can teach your other restaurants to do the same.
Clear to-do items, not vague advice
Your weekly email ends with a short list of specific things to do. No fluffy "train your staff" advice — just clear, practical steps:
It also helps you sell more
OMMU doesn't just spot problems — it spots opportunities. It reads your happy 5-star reviews to show you what's working, so you can do more of it.
Your winning formula
It finds your best night, your best team, and your best dishes — the magic combination — so you know exactly what to repeat.
Your most-loved dishes
Know which dishes customers are raving about this week, and why they keep coming back for them.
What to promote next
It tells you exactly what to push. For example: "Your vegan customers can't stop talking about the new cauliflower wings" — so you can promote it and bring in more sales right away.
Why OMMU Is Different
Most review tools are built for marketing people sitting at a desk. OMMU is built for you — the person actually running the floor.
Every reply comes with the real story behind it
OMMU doesn't just say sorry. It works out what really went wrong, protects your name on Google, and points you to what could help you grow.
Sounds like you
Warm, real replies that sound like your best front-of-house manager wrote them — every single time.
Protects your Google ranking
Spots the big-name local reviewers who can sway your rating, and flags them so you can reply personally.
Finds the real problem
Works out whether it's the kitchen, the delivery, or a safety issue — and points out the dishes people love, too.
Texts you when it counts
The moment something serious shows up, OMMU texts your phone with exactly what's wrong.
“Easily the slowest spot around. Ordered takeaway at 6pm, still waiting at 6:40pm. My order wasn’t hard, just a burger and fries. Please differentiate important orders between delivery apps and walk-in takeaways.”
by mdzvlll
🤖 “Waiting 40 minutes for a simple takeaway order is completely unacceptable. We let delivery-app tickets jump ahead of your walk-in order, and that is on us. We are fixing how orders are prioritized at the pass so takeaway guests are not left standing again. — The Management Team”
“I ordered the chicken wrap, but they cancelled it and made a beef wrap instead. It’s so wrong to do that to someone who doesn’t eat beef.”
by vivek939
🤖 “Getting a chicken order changed to beef without your approval is unacceptable, especially when that meat is not suitable for you. We got this badly wrong. Please contact us directly so we can investigate the ticket and make this right. — The Management Team”
“Food was mid. I only ate here because the Northside Grill down the street had a 30-minute queue.”
by local_foodie88
🤖 “Thank you for stopping by, we’re glad you chose us. We know you have options, and we want to earn your next visit on our own merit. We’re working hard on consistency and would love to hear what would make the food a 10/10 for you. — The Management Team”
It tells you which part of your restaurant to look at
OMMU doesn't just read the review — it works out which part of your restaurant the problem came from. It sorts every comment into the 8 areas of your business, so a vague complaint becomes something you can actually act on.
🧑🍳 Your staff & service
Spots: rude or missing staff, ignored tables, and reviews that name a specific team member. So you can: trace both the praise and the complaints back to the right person and shift — and step in when no one's keeping an eye on things.
🔥 Your kitchen & food
Spots: wrong recipes, undercooked or cold food, and the dishes people love. So you can: give your chefs a clear list of what to fix — and know which dishes to promote.
🛵 Your deliveries
Spots: spilled food, damaged packaging, and rude drivers. So you can: tell apart a kitchen mistake from a delivery one, so you're not blamed for damage that happened on the road.
🧼 Your cleanliness
Spots: dirty restrooms, sticky tables, noise, and other cleanliness slips. So you can: catch the small things your floor managers stop noticing after a long shift.
📦 Orders & wait times
Spots: missing items, long waits, and walk-in customers stuck behind delivery orders. So you can: fix bagging mistakes and stop delivery orders from slowing everyone else down.
💲 Value for money
Spots: small portions, surprise charges, and "too expensive" comments. So you can: notice when regulars start feeling they're not getting their money's worth — before they stop coming.
🔄 The little hassles
Spots: fiddly QR-code menus, slow payments, and messy seating. So you can: smooth out the small annoyances that make a visit feel like hard work.
⚠️ The serious stuff
Spots: safety risks, hygiene worries, and food given to someone who can't eat it. So you can: step in fast — OMMU texts these straight to your phone before they turn into something bigger.
Five minutes to set up. Running by tomorrow.
You spend five minutes connecting your Google reviews and your phone. We do the rest of the work behind the scenes. Hand it over and you're up and running — no IT person needed.
You connect your Google reviews and your phone. That's the only thing you have to do.
OMMU starts writing replies in your voice and keeps watch — ready to text you the moment anything serious comes up.
Setup is finished. You get your first update and OMMU starts learning what "normal" looks like for your restaurant.
Your first weekly email lands — how things are going, a short to-do list, and tips on what to promote.
You're not buying software. You're getting the person who built it.
When you're trusting something to look after your restaurant's name, you should know who made it — and why they'll get it right.
“I don't run restaurants. I build the tools that stop them from losing money.”
I'm Andrew. I build software, and I teach for a living — but I'm not a chef, and that's the point. Restaurant owners don't need another person telling them how to run a kitchen. They need someone to take the boring online work off their plate so they can get back to their customers.
Your managers are too busy running the floor to read every review, spot the patterns, and act on them in time. That's not their fault — there just aren't enough hours in the day. So I built OMMU to do that part for you: it quietly reads every review, catches the problems your team can't get to, and tells you what to fix — while everyone stays where they're needed, on the floor.
And because I teach people for a living, I made sure of one thing: OMMU only steps in on the easy stuff and always hands the serious decisions back to you. Nothing happens behind your back.
Stop guessing where you're losing customers. Let's fix it together.
Nothing new to learn
Most restaurant software fails because the team won't use it. OMMU works through texts and email — things you already use every day.
You make the big calls
OMMU handles the everyday stuff and always passes the serious decisions to you. It helps you, it never replaces you.
The boring work, done for you
Reviews, replies, summaries — OMMU takes care of the busywork so you can stay focused on your restaurant.
Covers all 8 areas of your business
From the kitchen to the deliveries to the front door, OMMU keeps an eye on every part of your restaurant.
- Qualified trainer
- 24+ teaching hours / week
- You always have the final say
- Built in Singapore
See what bad reviews are costing you
Most owners see a bad review as just an annoyance. But every unhappy customer who doesn't come back is money out the door. Pick your plan, then move the sliders to see roughly what you're losing — and how much OMMU could win back for you.
🔒 The number of restaurants is set by the plan you pick: Starter 1, Growth 3, Pro 8, Elite 20.
Pay yearly instead of monthly and save 15% on every plan.
What doing nothing costs you
Just 5 unhappy customers a day, each spending $20, adds up to $3,000 a month quietly walking out the door — per restaurant. Win back even 30% of them and that loss turns into real money in your pocket. The more restaurants you have, the bigger the difference.
It also buys back your time
OMMU doesn't just protect money — it gives you hours back. Save 15+ hours a month you'd spend reading reviews and writing replies, and let your managers focus on running a great shift instead.
Proof it actually got fixed
OMMU notices the same issue keeps coming up (for example, "cold food during the Friday dinner rush").
It tells you exactly what to do and who needs to do it.
When the complaint stops showing up in reviews, OMMU confirms the fix worked — so you know it's really sorted.
It pays for itself — and then some
One simple price. No charge per reply. No hidden costs. Just your good name protected and more customers coming back, from day one.
For one restaurant ready to stop losing customers.
📍 1 restaurant
Paid monthly · no setup fee
- Replies to your everyday reviews in your voice
- A text the moment something serious happens
- One simple email each week
For a few restaurants keeping standards the same across all of them.
📍 Up to 3 restaurants
Paid monthly · no setup fee
- Everything in Starter
- Tells you which shift is slipping
- Warns you when a rival is taking your customers
For owners who want the full picture.
📍 Up to 8 restaurants
Paid monthly · no setup fee
- Everything in Growth
- Proof that problems actually got fixed
- Tips on what's working and what to promote
For larger groups that want priority help.
📍 Up to 20 restaurants
Paid monthly · no setup fee
- Everything in Pro
- Faster, hands-on setup
- A scoreboard comparing all your restaurants
Not ready to pick a plan? Book a free 15-minute check-up instead — no credit card, no strings attached.
📍 As many restaurants as you have. For big national and regional groups. Set up your own way, with hands-on help and pricing built for your size.
💰 No setup fee. Setting it up is included in every plan — there's nothing extra to pay before you start.
⚡ Five minutes to set up. We do the heavy lifting behind the scenes. You spend five minutes connecting your Google reviews and your phone, and you're up and running by tomorrow. Your final price is shown at secure checkout.
Stop losing customers to problems you never saw. Let OMMU keep watch for you.
Compare the plans, side by side
Exactly what you get with each plan. On a phone, tap a plan to see just that one. No sideways scrolling.
The things owners ask before they start
No dashboards, no big IT project, no long contract. Here's exactly how OMMU fits into your day.